The Company provides links to third party website as a convenience to You or as an advertisement and the Company does not have any control over such sites i.e. These Terms and Conditions are applicable to You and are governing the use of Cabs throughout India. The Customer shall be responsible for immediately reporting the errors, if any, occurred in the information sent to the Customer regarding booking confirmation. Chauffeur details can be accessed on tapping 'Track my cab' 20 minutes before your ride time. The content means its design, layout, text, images, graphics, sounds, video, etc. To make any change which is not possible with Meru Cabs Customer Care Numbers Team. Hail a Meru on the road. You may offer to share the Cab with other users on the application and You shall share Your point of origin and destination for the ride for the said purpose. at 0091-22-40520100 via Mobile or Landline Not available, via Email on corporate@meru.in or you can also reach their Office Address Available Near by you. The amount to be paid as tips is not mandatory and is solely as per the wish of the User or the experience of the User post availing the Services. In the event the payment cannot be accepted through non-cash/digital modes, you shall be required to pay the trip charges by way of cash. You agree that the trip charges shall include the trip fare and any additional charges levied by the Company which includes waiting charges, parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the Services. Best online taxi booking service at an affordable price. Customer cares response is to make another book and wait for the cab. Toll-Free Call at 1899022009. Forgot your password? Company is entitled to terminate the Contract at all times and with immediate effect (by disabling your use of the application and the Service) if you: (a) violate or breach any term of these User Terms, or (b) in the opinion of the Company, misuse the application or the Service. You will download the Application for your sole, personal use and will not resell it to a third party; You will not authorize others to use your account; You will not assign or otherwise transfer your account to any other person or legal entity; You will not use an account that is subject to any rights of a person other than you without appropriate authorization; You will not use the Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes; You will not use the Application to cause nuisance, annoyance or inconvenience; You will not impair the proper operation of the network; You will not try to harm Application in any way whatsoever; You will not copy, or distribute the Application or other Company Content without written permission from Company; You will keep secure and confidential your account password or any identification we provide you which allows access to the Application; You will provide us with whatever proof of identity we may reasonably request; You will only use an access point or 3G data account (AP) which you are authorized to use; You will not use the Application with an incompatible or unauthorized device; You will comply with all applicable law from your home nation, the country, state and/or city in which you are present while using the Application. The Company may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability. All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at the below mentioned email id without any reference to ICICI Bank. at 0091-22-40520100 via Mobile or Landline Not available, via Email on corporate@meru.in or you can also … Founded by Mr. Neeraj Gupta in 2006, the company is headquartered in Mumbai. By using our Services, You agree not only to be bound by our Terms and Conditions provided herein but also agree to be bound by the Google Maps/Google Earth Additional Terms of Service (including the Google Privacy Policy). This expression includes the Employees, Authorized Representatives, Customer Care Executives or Representatives, Agents, etc. | In the event You desire to give any other tracking number, the same shall be done by You well in advance by intimating the Call Center or by using the "edit" option given on the website and in any case before the booking the Cab. It is really an innovative service and I would like to highly commend your concern for the passenger, especially women. The Company shall not be liable if you do not download the correct mobile application or visit the appropriate web portal or dial-in the correct call center number. The Company is not obliged to give notice of the termination of the Contract in advance. Such excusable delays or failures may be caused by, among other things, strikes, lock-out, riots, rebellions, accidental explosions, floods, storms, acts of God and similar occurrences. AmbitionBox has 71 Meru cabs reviews submitted by Meru cabs employees. Found, Comments The Service Provider has discretion over whether to receive the booking request made by the Company. Get the affordable cab fares across India. So please take a few minutes to read over the below mentioned Terms and Conditions. Use this deal and save big on Meru Cabs. Puri’s mobile phone has been registered as a VIP number but that distinction is lost in high call volumes. | The Company shall be entitled to add to, vary or amend any or all these terms and conditions at any time and You shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at website at www.meru.in or on the date that the Company may indicate that such addition, variation or amendment is to come into effect. The Company reserves the right to discontinue or introduce any of the modes of booking Taxi. Careers The application shall through technologically automated means connect You and other users having common or close points of origin and destinations for a ride. A. 75 off* on website booking. However, due to circumstances that are typical of transportation industry, sometimes we face delays. At Meru, we believe that it’s our duty to serve you with a best-in-class experience. Verified Meru Cabs deal for December 2020. Hey Google, book Meru Cabs to home. In the event the payment cannot be accepted through non-cash/digital modes, you shall be required to pay the trip charges by way of Cash. MeruBiz Call center and Cab Remember only a reliable company can provide you with all the comfort you are looking for. Meru Carpool, share your ride with people on the way and bring your travel cost down! The Trip Tracker Service is optional & will be provided based only on the information given by You with regard to the tracking number while making the booking of the Cab. The Company under no circumstance accepts liability in connection with and/or arising from the Services provided by the Service Provider or any acts, action, behaviour, conduct, and/or negligence on the part of the Service Provider. Call us at 4422 4422 - Please dial the city specific STD code. Dear Customer Care Officer, I am Dr Karnan, regular user of Meru cabs in most of your serviced metros. You will not use the taxi for any unlawful purpose; in any way that interrupts, damages, impairs or renders taxi less efficient. The Company will reasonably keep the website and the application and its contents correct and up to date but does not guarantee that (the contents of) the website and/or application are free of errors, defects, malware and viruses or that the website and/or application are correct, up to date and accurate. If you have a complaint about another user please contact us via the application. 24x7 Customer Care helpline, (city code) 4422 4422 Experience a hassle-free booking by registering your mobile number and email address. However, Career growth is rated the lowest at 3.5. 'Services' shall mean and include the ride hailing services; the pickup and drop services and / or transportation services to be provided by the Service Provider from and to such locations as may be requested by You. Submit your complaint or review on Meru Cabs customer care. The amount of tip is directly payable by the User to the driver and the Company is neither involved nor responsible for any such tips paid by the User to the driver. In the event You wish to end his trip before the drop destination provided by You at the time of booking the cab, the trip tracking service will send the SMS as showing that location as end of trip where You has actually ended your trip, The Company will not be responsible for any delay in or failure of message due to any technical error or due to any delay on account of service provided by the mobile service provider of the Company or You and/or the person whose number has been provided as tracking number. Media Contact It is really an innovative service and I would like to highly commend your concern for the passenger, especially women. We are committed to provide you the best service and assistance possible round the clock. You warrant that the information you provide to the Company is accurate and complete. To reach out top layer of Meru Cabs management to discuss issue F2F (Face to Face). Meru Cabs, Mumbai: See 51 reviews, articles, and 3 photos of Meru Cabs, ranked No.44 on Tripadvisor among 103 attractions in Mumbai. | 'Cab' or 'Taxi' shall mean the radio Cab to be provided by the Company to the Customer for performance of the Services. Any complaints about the Services provided by the Service Provider should therefore be submitted to the Service Provider. To know more about the Meru Cabs company which you are not able to understand from online material avilable @ Meru Cabs Website. You agree that you will pay for all Services you purchase from the Service Provider either by way of cash or any available non-cash/digital payment modes like credit/debit card/ wallet /UPI/pay later merchants or any new payment methods that the Company introduces from time to time. 'Use of Service' shall mean and includes but is not limited to, all the Customers dialling the dedicated number of the Company or visiting the official website of the Company or downloading the Mobile Application or hiring the Cab from the street side or dedicated pick-up locations of the Company. If we aren't taken, we're all yours! Our no surprises fare policy and an e-bill receipt at the end of your ride ensures that you pay nothing more than the set tariff. However, the Company recommends you to notify about any complaints that you may have against the Drivers of any Cab. Contact customer care: +91 22 4422 4422. 6. You may only access the Service using the authorized means. Please note that these other websites may send their own cookies to users, collect data or solicit personal information, and you are therefore advised to check the terms of use or privacy policies on those websites prior to using them. Emirates Offers Earn 1.5% Cashback . Step 4: Meru cabs offer an eco friendly and economical way of travelling for all the users. Contact customer care: +91 22 4422 4422. Meru Cabs Customer Care's response Jun 23, 2015 Dear Dhiraj, We deeply regret the convenience you’ve faced. The Company is the sole owner and lawful licensee of all the rights to the web site and its contents. The Company provides technology based services for booking Vehicles in certain cities of India basis to you and you agree to avail the Services offered by third party Service Providers, drivers or vehicle operators ("the Service Provider"). The Company will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Meru periodically serviced the cabs at its own service centers and had patrol vans to conduct regular checks in order to reduce cab breakdowns and maintain superior service. It is the Service Provider who shall render the Service to you. Welcome to Meru and thank you for using our services! Meru Cabs Customer Care Toll free Numbers. content and resources provided by them. Cab driver said, he car do not have permit to travel the location. Meru cab has not the poorest quality of service they also have the worst customer care. Call at 33 99 33 99 for Kolkata. However the people still prefer MERU, due to its punctuality, readiness to go to any corner of the city and overall customer service. Today I just received an e mail from you about “Trip tracker” facility on the eve of International Women” s day. If the Service Provider accepts the booking request made by the Company for the Services, the Company shall notify you and provides the information regarding the Service Provider including its name, contact number etc. You may not assign your rights under these User Terms without prior written approval of the Company. Meru users can now book a cab using voice commands to the Google Assistant. The Company does not represent or endorse the accuracy or reliability of any information or advertisement contained on, distributed through, or linked, downloaded or accessed from any of the services contained on this website, or the quality of any products, information or other materials displayed, or obtained by you as a result of any product, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the service. These links take you off the website, the application and are beyond the Company's control. Meru offers a hassle-free, comfortable and affordable taxi cab service nearby your location to travel within city or outstation across India. INTELLECTUAL PROPERTY RIGHTS (Trademarks and Copyrights), Lost and At the end of the trip, we will facilitate for you to receive a copy of the invoice from the Service Provider on your registered e-mail account with the Company. Conditions. This web site (www.meru.in) is published and maintained by the Company access, browsing or use of the facilities provided by this site constitutes a deemed acceptance, without limitation or qualification, of the terms and conditions as set forth herein below, by the user and constitutes an agreement between Company and You. Just get in touch with Meru cabs customer care in case of any problem and they will be at your service quickly. The Company shall not be liable/responsible for any illegal conduct of the Drivers of the Cabs. Even after acceptance of booking, the Service Provider may not reach your pick up location or decide not to render his Services in which event the Company shall not be held liable to you. INTELLECTUAL PROPERTY RIGHTS (Trademarks and Copyrights): 10.Modification of the Service and User Terms: B. Offers Meru Cabs Customer Care Toll free Numbers. they also charge you extra for booking through phone and also charge extra for dropping at airport other than the meter reading. Call at 4422 4422 for Mumbai, Delhi, Hyderabad, Bengaluru, Ahmedabad, Chennai, Vadodara, Surat, Pune. I frequently use cab services. You shall be required to pay trip charges for the Service to the Service Provider and the rates can be found on the website and mobile application of the Company. Cleartrip Offers Earn Upto Rs.280 Cashback . 'Service Provider' shall mean any person or entity possessing the Vehicle and providing the Services to the Customer. Terms & | By using the mobile application of the Company, you further agree that: You will download the application for your sole, personal use and will not resell it to a third party; You will not assign or otherwise transfer your account to any other person or legal entity. 'Vehicle' shall mean any vehicle / cab / taxi to be provided to the Customer for performance of the Services. Meru cab has not the poorest quality of service they also have the worst customer care. Above estimates are exclusive of all toll charges, parking charge & discounts etc. Meru Genie will provide bookings and duties. We won't charge a cancellation fee. Meru App Drive our valued customers to their destinations to earn respect, good lifestyle and make some good money as a true entrepreneur. The Contract between the Company and you is concluded for an indefinite period. Step 5: Meru cab keeps women safety on top priority. Though I feel 60% is too high. | The Company shall not be liable for any damages resulting from the use of or inability to use the website or application (but to the exclusion of death or personal injury), including damages caused by malware, viruses or any incorrectness or incompleteness of the information or the website or application, unless such damage is the result of any wilful misconduct or from gross negligence on the part of the Company. The Courts of Mumbai, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the Use of the Services offered by the Company or the agreement or arrangement between the You and the Company. Other users may place a request to You on the Application by providing his point of origin and destination for the desired ride. The Company shall share your necessary details with the other users and with the other party so connected through the Application and the other user shall have the option of accepting or rejecting the offer placed by You for the ride between the desired points of origin and destination, until the Ride begins. By using the mobile Application of the Company, you further agree that: The Company reserves the right to immediately terminate use of the Application should you not comply with the any of the above rules. Attach your car with Meru and become an entrepreneur. During use of the website and the application, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through a link on the website or through the application or Service. 1/A 2nd floor, Kapur mansion, 43 Hughes Road, Mumbai- 400 007. Hire a driver driven car for any journey, be it for an airport drop or pickup, shopping, commuting to and from your office or dropping children to school | Meru Cabs Phone: 00044224422. Provide service to Meru Genie customers and collect your charges. You are bound by the following Terms and Conditions and are legally in contract with the Company. You will treat the Drivers introduced to you through us with respect and not to cause damage to their taxi or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their Taxi or the Service; You agree that the Company does not assure you the availability of Taxi even after accepting and/or confirming the booking. Third popular cab Company after uber and ola cab in India or Card... Drive the car its competitors as the driver of the modes of Vehicles. Problem and they will be displayed in the billing device in the Meru Cabs management to discuss F2F! 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